Custom Silver Jewelry Order Process

Custom Order Process

From Concept to Finished Jewelry

We follow a structured and transparent manufacturing process to ensure quality, accuracy, and smooth production.

Step 1: Design Submission

You share your idea with us in any of the following formats:

• Sketches

• Reference photos

• Technical drawings

• CAD or STL files

At this stage, please also confirm:

• Approximate quantity

• Stone type (if required)

• Target weight (if known)

• Ring sizes or variations

Our team reviews the design and confirms feasibility.

Step 2: Quotation & Approval

Once we review the design, we provide:

• Estimated silver weight

• Labor cost

• Stone cost (if applicable)

• CAD charges (if required)

• Mould charges (for new designs)

• Estimated production timeline

Pricing is calculated based on:

• Daily silver market rate

• Design complexity

• Stone setting requirements

After reviewing the quotation, you confirm to proceed.

Step 3: Advance Payment

To begin production:

• 30% advance payment is required

• Payment methods: Bank Transfer, Wise, PayPal

Production starts only after advance payment confirmation.

Step 4: CAD Design (If Required)

If you provide only a sketch or reference image:

• We create a 3D CAD model within 2–3 working days

• CAD renders are shared for approval

• You may request minor adjustments

Only after final approval do we proceed to mould creation.

Step 5: Sample Production (Optional but Recommended)

Before mass production, we can produce a sample.

Sample cost includes:

• Product cost

• CAD cost

• Mould charges

Sample production time: 7–10 days.

For confirmed orders of 50+ pieces of the same design, mould charges can be adjusted or removed.

Step 6: Mass Production

After sample approval (or direct confirmation if skipping sample):

• Production timeline: 30–45 days

• Sizes and stones can be mixed within MOQ

• Regular updates are provided during production

Our process includes:

• Casting

• Filing & shaping

• Stone setting

• Polishing / selected finish

• Final inspection

Step 7: Quality Control

Every piece undergoes strict inspection:

• Silver stamping verification (925)

• Stone setting security check

• Surface finish check

• Weight and size verification

Only approved pieces move to packaging.

Step 8: Final Payment & Shipping

Before dispatch:

• Remaining 70% balance payment is required

• Shipping cost is confirmed based on weight and destination

We ship via:

• DHL

• FedEx

• UPS

All shipments include:

• Commercial invoice

• Export documentation

Tracking details are shared immediately after dispatch. We ship to 80+ countries. Shipment insurance is available as an optional add-on at a small extra cost — just ask for it when confirming shipping.

Step 9: After-Sales Support

If any issue arises:

• Damaged pieces

• Manufacturing defects

• Specification mismatch

We offer:

• Refund for affected pieces

  OR

• Return for remake and replacement

To claim a refund or remake, please report the issue with photos within 7 days of delivery. We are committed to long-term professional partnerships.

Production Timeline Overview

• CAD Design: 2–3 days

• Sample: 7–10 days

• Mass Production: 30–45 days